Contact
{{contact.first_name}}First name
{{contact.last_name}}Last name
{{contact.full_name}}Full name
{{contact.email}}Email address
{{contact.phone}}Phone number
{{contact.address1}}Street address
{{contact.city}}City
{{contact.state}}State
{{contact.country}}Country
{{contact.date_of_birth}}Date of birth
{{contact.source}}Lead source
{{contact.tags}}Contact tags
Appointment
{{appointment.title}}Appointment title
{{appointment.start_time}}Start date/time
{{appointment.end_time}}End date/time
{{appointment.calendar_name}}Calendar name
{{appointment.status}}Status
{{appointment.notes}}Notes
User (Agent)
{{user.first_name}}Agent first name
{{user.last_name}}Agent last name
{{user.email}}Agent email
{{user.phone}}Agent phone
{{user.calendar_link}}Booking link
Custom Values
{{custom_values.business_name}}Business name
{{custom_values.business_phone}}Business phone
{{custom_values.business_email}}Business email
{{custom_values.business_address}}Business address
{{custom_values.website}}Website URL
Trigger / Workflow
{{trigger_link.url}}Trigger link URL
{{message.body}}Inbound message body
{{message.type}}Message type (SMS/Email)